Delivery Information

How much is it?

All our prices include free standard delivery to UK mainland only.

How long will it take?

Standard delivery will be made within 7-10 working days, after full payment has been accepted (unless stated otherwise). Unfortunately, we cannot deliver on weekends or Bank Holidays. In this instance please expect your delivery on the next working day.

Which courier do you use?

All deliveries will be shipped via a UK courier. We’ll send you an email once your order has been despatched to let you know it’s on its way!

How can I track my delivery?

We will send you a tracking link by email once your order has been despatched.

Do I need to sign for my delivery?

All orders sent by courier will require a signature on delivery. If you are not available the courier may try a neighbour or post a “Sorry We Missed You” card at your address to let you know. If you are unlikely to be around for the delivery it is probably best to send the order to another address, as it is not always possible to change the delivery address once the order has been accepted.

Can I send my order to an alternative address?

Yes, you can select an alternative delivery address during the checkout of your order.

Can I receive my order any sooner?

We now offer Next Day Delivery to UK mainland only (selected products only), if the order is placed before 11am and cost will depend on the size and weight of your order. Unfortunately, we cannot deliver on weekends or Bank Holidays.

Do you deliver internationally?

No, just nationally.

What quality approvals does your company have?

The company was one of the first in the UK to achieve BS5750 status in 1985. We are now proud to hold the internationally recognised BS EN ISO 9001:2008 approval (Certificate number Q05480). We also hold an enviable collection of quality awards from many of our customers around the world.